Terms and conditions

For full terms and conditions, please email enquiries@mulberrycollective.co.uk


All quotes and proposals are valid up to thirty days after being submitted. Please note that any prices indicated in our quotes may be estimates, and may not represent the final invoice. Any changes in pricing will be discussed and agreed upon by yourselves, the client, before we proceed.

In addition, by receiving our quoation you are agreeing to and understand that any information or media
supplied with or contained herein, is confidential and will not be shared with any third parties, without Mulberry Collective Ltd’s permission.

Quotes/estimates are based on the information provided by the Client, including but not limited to detail on quantities, structure, scope and functionality. Any quote/estimate may therefore be subject to change should the client’s requirements change at any time.

Unless otherwise stated, photography, stock images, delivery, copywriting and VAT will be addtionally charged.

Quotes/estimates are based on the Agency’s current costs of production and unless otherwise agreed are subject to amendment on or at any time after acceptance to meet any rise or fall in such costs.

Mulberry Collective Ltd reserves the right to charge a fee for work-in-progress and any losses suffered by us as a result of such cancellation.


Any stated timescale is reliant upon the client providing all required information/copy/images within the time set out at project initiation.

Any images supplied electronically will be incorporated into designs without charge provided that they are of suitable quality. All images need to be supplied as EPS illustrator vectors for logos and Photoshop tiffs (300dpi min) for pictures. Any logos that need to be re-drawn will be charged extra at our hourly rate. All supplied images requiring scanning or alterations to be charged at £20 per image. Images sourced from external image libraries may incur additional licence/royalty charges payable by the Client.

Should the Client supply text, artwork or images, Mulberry Collective Ltd is not obliged to edit, check or guarantee the correctness thereof in any way whatsoever, and the end product shall be made at the entire risk of the Client.

Once the Client has given approval of a campaign, Mulberry Collective Ltd will submit for approval. Proofs of all work together with production deadlines will be submitted for Client’s approval and
Mulberry Collective Ltd shall incur no liability for any errors not corrected by the Client in provided proofs submitted. Client’s alterations (excluding corrections) and additional proofs necessitated thereby shall be charged as an extra. Mulberry Collective Ltd shall incur no liability for deadlines missed due to client’s not signing off work within acceptable timescales.

The copyright for all material produced, in copy, design, visuals and all other work, resides with Mulberry Collective until all invoices are paid for the work produced.

All invoices are issued with 30 days from date of invoice, unless otherwise stated. Invoices which are not paid within this timescale will result in all work-in-progress until invoices are settled in full. Invoices not paid will result in debt collection procedures. All payments not paid within 60 days of invoice date will be charged an additional 5% interest per month until the balance is paid in full.

Mulberry Collective Ltd reserves the right to remove, delete or cancel any completed or partially completed work until final payment has been received.

For larger projects, we may request a down payments with final invoice issued on completion of the project.